Note: you can only select folders, not files, so if you're grabbing a few files out of a long list, move the files you need into their own folder and then sync that folder. I reinstalled software, I relinked the account. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. Well, the dropbox notification is turned on, now you can see whether the files in dropbox are sync with Windows 10 or not. This could be because it's very big (~610gb). The tool output looks fine. A have big amount of files in my account, about 300gb and more than 200000 files. Go to solution. This started just a couple of days ago, I have tried running it as admin, clearing cashe, reseting selective synking. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Could you check for any sync issues using the relevant button after you click on your account's picture in the app in your menu bar?Dropbox icon keeps showing: Syncing 10 files !!!, it started when I was trying to delete protected files in a shared folder, I managed to delete all the files, except one, it was stuck in the deleted files, then it was deleted, the Folder owner deleted the folder with its content, i appreciate your helpIssues with online only files/folders. So, to complete the synchronizing process you might need to change bandwidth usage settings. Unfortunately, there is no ‘summary article’ to. I left the computer online for 2 whole days, 24 hours a day, but still this message persisted and while many folders and files. Use The Selective Sync Option In Dropbox. 3) I removed all hidden files from computer-backup/ (both on my external drive and on dropbox. Sync files across devices and platforms. If the sync time is large then please remember to stay logged into your computer, keep it turned on and connected to the Internet - your files will be syncing in the background. I suspect there's a specific file or folder that is holding up the sync, but I don't know how to find which one it is. In the mean time it is completely useless. I've tried reinstallation, Dropbox. Once you hover your mouse over the Dropbox icon, you’ll see the syncing status (eg. There doesn't seem to be anywhere to view progress, so I am unaware if it's stuck or just working. i notice that if i use old version (114. Open Settings on your Windows 11 by pressing Windows + I shortcut key. . March. dropbox* folders, and uninstalling Dropbox. My dropbox is stuck showing says "syncing" continually. This has been running for 24 hours without making any apparent progress, despite the drive being materially in sync with my first workstation (using. 3. and I don't want to resync all my files agan. @dwr2482 wrote: Dropbox Stuck trying to upload "My Outlook Data File (1). Dropbox will re-sync your files to your computer to transition you into or out of the team. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click on the 'Fix Hardlinks' button. . i notice that if i use old version (114. Note: If you’ve disabled team selective sync, enable it to see this option. 2 weeks ago. A have big amount of files in my account, about 300gb and more than 200000 files. Reinstalled the. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will. 22. Get started. 4. B. Last time it took me more than 3. But these 28 remains there a never sync. Under Preferences in the General tab, toggle on Early releases. You can try this with both devices, but I'd suggest trying the steps with workstation 2 first. It still has the best support for apps syncing their data on mobile devices. Everything is working great EXCEPT my Dropbox has been trying to sync the last 679 files for the entire three weeks. I'm on a MacBook Pro running 10. Also have problem here. Dropbox learn; Contact support; cancel. dmathes. Step 3. FYI, the other day, it did not update immediatly but later updated. Dropbox. The only solution is to quit the application, and reopen it. Long story short, it's really unstable. But the Dropbox app is still syncing, and they do appear online. If it does, you can reconfigure. Installed dropbox in new computer now has 3 devices with 5GB data. - Restart dropbox. She has 130 files downloading for multiple hours, and appears to have made little to no progress. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. - Since a few months, the desktop app is launching with a lot of errors, sometimes still "launching" after a full hour past booting. ”. 4. To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ( [account name])” to “Dropbox (Old). I reinstalled the app on both computers two times, restarted several times. Click Upload under the search bar at the top. 2). No sync issues. Sometimes, dropbox stuck syncing files remaining in the folder. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. I contacted support and they suggested doing a full reinstall. - Check MacOS Activity Monitor. 4. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Running Win10, dropbox version. Just note that if. If you click on the small Dropbox icon in your menu bar (next to the time), you’ll get a pop-up window on which you can click the little folder icon to open your local Dropbox folder direc. I have been copying the same files to my desktop, modifyinig them and copying them back and doing the same on the surface pro for the last couple of weeks. . What I have done: *quit dropbox. There is a possibility that. Running multiple sync apps at the same time can cause Dropbox not to. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. . Dropbox learn; Contact support; cancel. Which I did. I tried to delink and relink my account to force it to update After the account was relinked, it crashes 2-3 minutes after opening Dropbox every time. As per your suggestion I downloaded the latest version replacing the beta one that I was using in this computer (see above). uninstall and reinstall the d. Alt-H on the Windows Dropbox preferences Account tab and Fix Permissions and Fix Hardlinks; no effect. It’s working on 2 other computers/phones w/o any problem Went for forum for solutions and based on found info performed/tried/checked next steps: Stability internet connect. macbook air M1 2020 - fairly recent. Then click your. 1. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. I"m running the newest version of Dropbox, Mac 13. Next, specific source and destination folder respectively in Synology NAS and Dropbox. updated by: Kleajmp F. I have tried every solution online but I still can't get my dropbox to sync correctly. In many cases, simply starting or restarting Dropbox is sufficient to fix the. You can also choose to sync external hard drive to Dropbox. Could you check for any sync issues using the relevant button after you click on your account's picture in the app in your menu bar? Dropbox icon keeps showing: Syncing 10 files !!!, it started when I was trying to delete protected files in a shared folder, I managed to delete all the files, except one, it was stuck in the deleted files, then it was deleted, the Folder owner deleted the folder with its content, i appreciate your help Issues with online only files/folders. While holding the Alt+H keys (Windows/Linux) or Option/Alt key (Mac), click "Fix Hardlinks". It seemed the PC app got stuck syncing and going nowhere. - Since a few months, the desktop app is launching with a lot of errors, sometimes still "launching" after a full hour past booting. Fix The Hardlinks In Dropbox On Your Computer. Any help greatly appreciated! Thanks!I restarted the surface pro and it still did not updated the files. Yesterday app stuck on syncing 386 files for all day. 4. One of my . - No syncing issues present. Click Change sync default. Frankly I am not even sure what version of dropbox I am on. Step 2: Click on the “ Bandwidth ” button. I have the "Dropbox Plus" subscription and I run the client on 4 computers. 4- Restart the computer. Searching online, there are a lot of similar problems discussed. 426) of the app everything is back to normal but the app keep updateing by her self. 3 - install again dropbox, logging in with the new account but maintaining the same Dropbox folder. I could not figure out which files (because there's apparently no direct way to do so) but I went looking for blue or red sync icons. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. In any case, I'm glad to hear it's sorted now and thanks for keeping me in the loop too @dreaminguser8. Click on the Dropbox icon in your system tray. 4) Deleted the AppData/Local/Dropbox folder after making a backup copy of that. Tried fixing permissions and hardlinks, but it doesn't get unstuck. Per community advice, I unliked my account and reinstalled DB. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 5530 Views 3 Replies 0 Likes Posted by: Folders are empty on my machine, but they still have files online. Why does Dropbox need to “sync my files again”? Updated Sep 13, 2023. disassociated the computer, tried the terminal commands on Dropbox website, re-installed, even DELETED ALL THE FILES ON MY DROPBOX AND IN THE DROPBOX FOLDER. Restart Sync. I've been having great difficulty uploading large (1 to 2 GB) files to my Dropbox storage. Thank the lord they didn't ask me to make sure my monitor is plugged in. Once this completed, it appeared to go into a full-on sync mode, indexing thousands of files and downloading thousands more (my total dropbox footprint is ~17k files, 600 GB of data). Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I check task manager). DROPBOX WAS FREAKING PAUSED. Get support and advice from the Dropbox Community. , I can't access those settings. Welcome to LinuxQuestions. . Try it. Step 2: Scroll down the app list, click Backup and Sync from Google and choose Uninstall. Deleting my PC as a registered computer from my Dropbox account then reactivating. " (ellipsis) next to any folder. I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled). "Fix permissions". We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. Look for the Dropbox process in the list. Exiting and restarting is useless. It states that it is Indexing 1 File, Syncing 56 files, and Downloading 106 files. Once you sync your files with Dropbox, you can access and manage them everywhere you use Dropbox. Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Moreover, after several sec (20 sec) it agent crash. Could you let me know the app's exact status and version as shown in your system tray/menu bar? Also, are you able to see which. Once I feel up to the "challenge" allowing Dropbox to move the folder to the new MacOS "secure location" and the syncing issue (presumably) returns, I will most definitely submit a screenshot. my files stopped syncing two days ago when I upgraded my Dropbox. According to the new local folder created based on this update, I've got 154. Can you also check the article that Walter linked in his previous reply, on how to fix syncing issues , to see if any of the suggestions there. Tip: Hovering over an icon will give you a description of its current state. I used to be the biggest DropBox fanboy -- my work is. 172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10. Solved. My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. It's stuck for days now. There are no syncing in my Dropbox folder, and nothing is syncing. I rebooted my computer and it took about 20 minutes for Dropbox to finish "starting" and then it indexed and syncced in a pretty standard amount of time. One other issue that might be related is I have about 376 files under " Sync Issues ". There must be someone there with more than a basic understanding of the application, but they are not making that person available to s. Turn on suggestions. someone else adds a bunch of files on another machine. Continue with Apple. 3. ~/. Rename Your Files To Fix The Dropbox Sync Issue. (The folder I removed is still there, although Dropbox was very busy just after I removed it from local sync. (Only happens to me on one machine) Running Windows 10, any ideas are welcome. 4. button associated with the file, and click Delete in the menu. One thing you could try is Restarting the CloudSync processes. This is what you should do as a last resort. dropbox -prune -o -name . Look at the sync icon next to the file or folder. Click the ellipsis. 1. Deleting files from the Dropbox folder, even though it will be stored under your own user space in Windows/Mac/Linux, will sync to the site and delete from his Dropbox account. . Running a speed test my internet connection is 400mbps download and 40mbps upload. Make sure the Dropbox desktop application is running. I have shut down/restarted the computer, but it starts doing the same thing again after the Dropbox application starts. . I beleive when the path is too long, Dropbox doesnt know how to correct it and it just hangs. Other times it gets stuck uploading a handful of files while downloading 1-80 files. Walter. In addition, Dropbox files won’t open that are showing on other computers, so you need to close all files on other computers to make sure Dropbox file sync works properly. The files that are stuck are ordinary text files. Check for the local storage space. In the meantime i can barely use it for professional matters. But nothing at all shows up in my "sync queue"—it just says "checking for updates" perpetually. As this has been fixed now, I’d just like to let you know that it’ll be a a pleasure to answer any questions you may have again in the future. I have no issue installing the desktop app but after installation, the syncing stays stuck and nothing ever shows up in the Dropbox folder. 4. 4. This issue did not exist prior to choosing to. Today app stuck on 1 file and overload my CPU!!!!! And this is not first time. Click your avatar (profile picture or initials) in the top-right corner. While this can be time consuming, it would prevent the desktop app from syncing deletions as well from its end. Then I dragged the master file (with it's sub-files) into the dbox folder. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. I have tried to get some help and 3 different reps have given solutions that only made it worse. I modified Здравко's most recent command to look like so: find ~/Dropbox/ -name . Sync and upload. reinstall dropbox. My dropbox has been syncing and backing up for an hour now and I can't access my files while its doing this, this has never happened before, what's going on ? My computer. File syncing is. 107. #4. Sync and backup problems with DataVault. I did a couple of restarts, some general fooling around, and this fix seems to be stable. Sometimes, you may find the Dropbox indexing files stuck instead of slows down. Dropbox keeps indexing – It’s also common for Dropbox to get stuck indexing. So I "left" the beta and reinstalled the previous stable version with the Dropbox folder in my old user account location. However, after finishing the whole process (after a day or so of syncing), and restarted my laptop, Dropbox seems to have started the process all over again. Really don't know how to tackle this and make sure we always see the sync icons, and also always have the right-click options. nothing changed. but not actually syncing any files I edited. View sharing activity. If Dropbox stops syncing files, you can try restarting the application,. I viewed the link you helpfully provided to the Dropbox article titled "Troubleshoot Dropbox syncing issues. Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I check task manager). 8). It'll get into a state where it says it's syncing a few files, but it's just stuck and accomplishing nothing. Next, select Preferences > Sync and click on Selective Sync. I hope the information provided here clarifies matters and helps you set this up differently. Don’t worry about it. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. Hi, I'm finding that my syncing is stuck at 15,000 roughly, and when looking at the dropbox control panel, it's stating that a few files are "waiting to sync". On Recent Activity all files status is with green mark ( Syncronized-Updated ). yet "synching" continues. Dropbox is stuck on a file I deleted. But it's stuck at here for nearly a day now. I'm having a similar problem: I updated Dropbox desktop app after upgrading to OS 13. The computer network or proxy is not running correctly. updated by: Jay - 02-11-2020. While holding the Space bar key, click "Fix Hardlinks". Dropbox has been stuck for several weeks on 39 files syncing. py status Idle. I already tried to restart the desktop, restart the app, clean the program cache, double checked the internet speed (500mb/s download and 100mb/s upload), bandwidth (don't limit), paused the antivirus, but unfortunately the sync continues stuck. I cancelled a 30-day trial for a Dropbox upgrade option and now my desktop app is stuck on Updating Dropbox Account, for about 12 hours now. Press the Start Sync button to sync files to OneDrive automatically and bypass the "OneDrive is updating files" problem. . What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. This has been occurring for weeks. The syncing finished after 3 days and since then everything was ok. The status icon says "connecting". These steps may not be necessary. 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc. Dropbox stuck syncing for days. 07-14-2022 03:31 PM Go to solution Hello, I'm a long time Dropbox user, I've run into an. 1. Thanks for the additional information and the screenshots too @Mary I. Ever since Dropbox released their new update, my files have been stuck on the same few hundred files and haven't been able to sync or save anything new in over 4 months. The file should disappear from the Finder in a few seconds. On both Mac and Windows the desktop app resyncs _all_ files every week or so, and Smart Sync has caused thousands of random files to go to "Online-only" with no user input, causing a plethora of desktop issues for me that I've. Support told me having ca. Turning off my VPN/double checking all firewall and security permissions are correct. Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. On Recent Activity all files status is with green mark ( Syncronized-Updated ). Turn on suggestions. Often very very slow - sometimes 15 mins to sync. Dropbox seemed to transfer fine, but the sync is perpetually "stuck" with the message "Syncing (3 files remaining)". Turn on suggestions. 3. 4. If your Dropbox desktop app is stuck syncing, waiting to sync, or not starting to sync, it may be due to your network settings or firewall: Check your firewall, security, and antivirus settings Check your network restrictions Dropbox stuck in Syncing. I have tried everything at this stage, including; - Clear dropbox cache. ”. Log in to dropbox. For a few days now, whenever I hover my mouse over the Dropbox menu bar icon I see a beachball and can't do anything at all with it. . Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. sudo sysctl -p. The slow process may return to normal. Once checked, click over to the Overview tab. I have never had any issues like this with dropbox before, but all of the sudden I have 34 files that are stuck syncing. On the CPU Tab, check all "Image" items with the name Dropbox. I installed the mac dropbox update and the application began indexing my files. Files that were already in my dropbox are not downloading. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. This has the following advantages: * doesn't barf on directories with spaces. 4. Go to the "Account" tab. When the account is suitably empty, you can relink your Dropbox desktop. i notice that if i use old version (114. PST files won't sync until you close Outlook completely. Let me know if you need more info or clarification on my responses. It is now paused in sync. 5. Dropbox accounts with a large number of files may take longer to sync. Go to solution. iCloud sync stuck. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ) There's now a huge drag on my system as Dropbox monopolizes. But my Internet speed is fast (476 Mbps for downloading and 493 Mbps for uploading). You should definitely submit a support request to Synology, so they know people are having issues as I have noticed a similar issue where it appears to get stuck syncing. 7. I am ready to drop DropBox and look for other alternatives. this is a bug that have to be fix ASAP. Recently my dropboxDropbox stuck indexing files. I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. I had a problem where my (Windows desktop) dropbox was stuck syncing 43 files for 2 days meaning nothing else was synced up or down during. If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". " I have rebooted the Mac (10. Everything's running and syncing smoothly again—no more "stuck in indexing" issues. I stopped the Dropbox application by. Log in to dropbox. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. I have tried unlinking and re-establishing my connection to my. I have the "Dropbox Plus" subscription and I run the client on 4 computers. If you don't see any progress in the syncing status after a short period of time, please try the above again but instead choose "Fix permissions". You can also upload files with the Dropbox mobile app. - 02-08-2020. I have never had any issues like this with dropbox before, but all of the sudden I have 34 files that are stuck syncing. My Dropbox stopped syncing files in the last day or two. I have fixed hard links and permissionsGetting to the bottom of Dropbox crashing issues in Windows 10 can feel overwhelming these days. Also, since you're in a hurry, use selective sync to download only the files you need. Note: You can use the search bar in the top right to find the file or folder. The files that need to sync and download are changes my team has made since it began indexing and got locked up. Configured all systems permissions. 11. November. English (United States) Log in or sign up. Turn on suggestions. 4. The syncing process is going on and on with no progress. Some of the instructions I've followed without any changes in sync status:Way 2. Even if I restarted it. This thread is closed due to inactivity. I had to restart the Dropbox App that was stucked at 311Gb of syncing and, when I did it, it reached 690Mb in few seconds, but stucked again, and now for good. I'm getting more and more frustrated with the service you offer, and feel as much friction with it as with the Adobe suite back in the days: This means i loose A LOT of time trying to fix issues, my computer have often sub par to almost unusable performan. However, I recently noticed that in Finder there is a progress indicator next to the iCloud Drive that says 'Uploading x items" and "29. Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Go to the gear in the Notifications panel. Choose a Dropbox folder as. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. One of our clients is having issues with syncing from the website to app. Click Admin console in the left sidebar. Hi Dropbox. com. 3. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Select 'Preferences' & then navigate on the 'Account' tab. If the above steps don’t resolve your issue, please repeat steps 1 to 5, but at step 6, this time click on the “Fix Permissions” button. someone else adds a bunch of files on another machine. Two issues: 1. Dropbox should still sync, from the Dropbox desktop application to the web and the other way. And last week my dropbox app stoped working. Suddenly was asked for password to update permissions - did this and had to watch as all 500,000 files were re uploaded - took 3 days. Sync is core to what Dropbox does, but it can be affected by lots of factors. I have tried unlinking and relinking, restarting my computer, restarting. I completed that, but still get the same problem. 6. 4. Nothing has worked. I have tried repeatedly to get phone support and to no avail. This time, I had successfully downloaded my whole Dropbox folder. My support ticket is #10211177 I'm on an iMac with High Sierra. The "syncing" icon has been displayed on my Dropbox icon in my Mac system bar at the top of the screen for over a week now. Screens shots are linked. I did a peek at the console and in system log I found DB was looking at. I have had similar issues occasionally and have found that renaming/deleting certain problematic files usually fixes the problem. I have been a long time Dropbox user and was considering switching to iCloud for everything so that I could get rid of dropbox. This article explains how to check if your files are syncing, what their sync status is, and what order they’re syncing in. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. the processing is done in non Dropbox folders, and once copied out, they are moved to a sub folder in Dropbox. Dropbox learn; Contact support; cancel. While holding the Alt+H keys (Windows/Linux) or Option/Alt key (Mac), click "Fix Hardlinks".